Museum Guards Decide

Our ability to mitigate threat is built on awareness, it’s the first important step for detection which then leads to deterrence and deployment. It seems obvious that those who are closest to a protected environment would know it best. Your postal worker is the first to recognize a new feature in the neighborhood. The local…

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Transit Insecurity

Violent crime on city streets and around transit hubs are in the news every day. A little old lady gets punched in the face at a bus stop, someone is pushed down near train tracks in the metro, folks are being robbed and verbally assaulted at what seems like every turn.  Covid necessarily resulted in…

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Officer Joe’s on Post

The security industry has some unique characteristics which influence its management.  What works just fine for management in other business sectors does not work well in security. As background, decades ago, when Chameleon was an upstart consultancy, we did not benefit from a network of businesspeople we met on the golf course (although we do…

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Manchester Attack Security Mistakes

Manchester Arena suicide terrorist

 Terrorist with suicide backpack Last October 2019, the U.K. Home Secretary set up a Public Inquiry to investigate the deaths of the victims of the 2017 Manchester Arena attack. Twenty two concert goers were killed and hundreds wounded and hundreds more severely traumatized by the Islamic terrorist attack that day.  Inquiry hearings began in September…

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Online Learning is Awesome

Chameleon isn’t new to e-Learning; we’ve been crafting online training for over a decade. The reasons we dived into online curriculum design are especially valid today when far more of us are working, living and learning remotely: Easy access to learning when you can take a course on a laptop, iPad or mobile device, sitting…

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Better Security Officers

Security officers are minimum wage workers.  Their typically lower pay is often cited as a reason for high attrition rates and the unfortunate, sometimes disparaging impression that security officers are not up to snuff. Look at other minimum wage workers:  dishwashers, cashiers, fast food preppers, janitors or product demonstrators to name a random grouping.  In…

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Sixteen Years of Predictive Profiling

Back in 2002, I was driving with a colleague to see a client in Palmdale, California, a couple hours’ drive outside of Los Angeles.  This was only a few months after 9/11 when the country and the world were looking for an understanding of and solutions to the specter of terrorism.  We were talking about…

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Under-trained Guards

Ask a private security company manager about officer training and they will tell you that of course, their guards are fully trained. What kind of training does the average security guard actually get?  Although guard requirements differ somewhat from state to state, the curriculum covers basic laws that would pertain to the job, public relations,…

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Simple – not Simplistic – Emergency Response Procedures

Simplistic ideas and procedures by their nature do not withstand reality tests.  This is the case for many emergency lock-down procedures where unfortunately the essence of the SOP is to pacify its intended audience and not necessarily to save their lives.  In a situation of imminent threat, one’s instinctive response is often the correct response. …

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Role Playing for Red Team Testing

A key element of security training is testing.  And the best testing is in the form of red teaming or simulated adversarial tests.  You may already be familiar with the kind of red teaming that the TSA does, where for example, their agents try to infiltrate a weapon onto a flight.  There is much more…

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